How do I return an item?
Please contact customer service for more information on returning an item. Thank you.
We accept items for exchange within 365 days from when order was placed. items return for exchange must meet the following requirements.
must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
Original sales receipt must accompany returns.
We accept returns for refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
***If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a no restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
Customer Service: 800-322-1862
Return: showstopper Enterprises inc.
1024 S Orange Blossom TRL
Orlando, fl 32805